United States
About Mike’s Giant NY Pizza
Mike’s Giant NY Pizza is a fast-moving, single-location pizzeria serving up classic New York slices (and more) in sunny San Diego. Known for its high-volume service and loyal local crowd, the team needed tools that could keep up with the pace of business and help deliver a smooth experience from order to checkout.
The Challenge
At Mike’s, business was booming—but behind the counter, inefficiencies were slowing things down. The team was working with an outdated desk terminal that couldn’t keep up with their needs. Staff had to track inventory manually, which meant extra work after every shift just to reconcile stock with sales.
Even more concerning, their payment terminal couldn’t support compliant cash discounting. For a busy pizza shop processing thousands in card payments each month, this meant leaving significant cost savings on the table—and risking non-compliance penalties.
As peak hours brought in steady lines of customers, it became clear: Mike’s needed a modern solution that could unify payments and operations, reduce fees, and support growth without adding complexity.
The Solution
Mike’s partnered with their Payroc payment professional to upgrade to Roc Terminal+, a modern and user-friendly terminal that improved daily operations immediately.
By uploading their full menu into the terminal’s inventory management tool, the team now sees automatic inventory updates with every sale. This eliminated the need for manual stock tracking at the end of each shift, saving both time and hassle.
The switch also enabled dual-pricing through Payroc’s ConsumerChoice program, giving Mike’s a compliant way to offset card processing fees. As a result, the business now saves thousands of dollars each year in processing costs—a meaningful impact to their bottom line.
Installation was quick, and within a few hours, the team was confidently using the new system. Minimal training was required, and employees adapted with ease.
The Results
Since upgrading to Roc Terminal+, Mike’s has seen measurable improvements in both day-to-day operations and long-term savings:
- Thousands saved annually in card processing fees through compliant dual-pricing with ConsumerChoice
- Faster, more intuitive checkout for staff and customers
- Real-time inventory tracking with every sale — no more manual reconciliation
- Better visibility into performance through detailed sales and reporting tools
- A sleek, modern setup that fits the pace and look of the business
Best of all, the switch didn’t disrupt service. The team picked it up right away and hasn’t looked back.
Key Features Used
- Item Catalog and Inventory Tools
- Barcode Scanner
- Digital Receipts and Reporting
- ConsumerChoice (dual-pricing)
- Item/Menu Catalog
What Their Team Said…
“The terminal is easy to use, our team picked it up instantly, and we love how clean it looks at the counter. We’re finally able to save on processing costs without worrying about compliance.”
Start simplifying your checkout today! Get started at Roc Terminal+.